Our blu 2.0 pods have been upgraded and expanded to give you 25% more puffs in every pod and use PURLAVA heating technology to ensure a satisfying flavour and vape experience. 
Blu 2.0 pods are only compatible with the blu 2.0 device.


blu 2.0 flavour collection

Our latest device, Ergonomic, with practical features and a long-lasting battery.

With a neat, modern design this 1-click pod system charges fast and is easy to use.

This direct to lung device delivers a great flavor experience.

Pocket size, pre-filled and pre-charged, blu bar is ready to come with you on every adventure.

Extras and spares to enhance your vaping.

Header

With 4 active channels, phone, email, web chat and FAQs primed to help blu users, support is there for you 6 days a week. Any time you need help, you can access technical advice, troubleshooting tips and supportive customer service. Meet the team [here](/en-GB/meet-the-team "Meet the team").


Need some help?

Contact information

We're always here to help
08000149355  

Monday-Friday, 08.30 - 18.00 
Saturday, 9.00 - 13.00

Email: [support-uk@blu.com](https://mailto:support-uk@blu.com)

Customer service 

FAQs

Journalist? Get information for your next story. 
story.press@blu.com

Press Enquiry

For all stock & return queries: 0800 0496 935

Retailer Returns

Retailer? 

Once you complete your order, a confirmation will be sent to your email address. Check your order status any time by simply clicking on ["My Account"](/en-GB/login).

Order Status

It you have a specific question that needs answering, check out our FAQs page. We might've already answered your query!

ASK BLU

Make the most of your membership by earning blu points to climb the levels. Each one unlocks new and exciting benefits and rewards. Are you ready to move on up?

bluCare is the fastest way to get your order delivered to your door.

We're sorry you want to leave.
You will still be able to use your vouchers until they expire. If you decide to rejoin blu Benefits within 12 months from now your points will still be available.
Please note that your account with blu will not be deleted. If you want to delete your full account with blu please go to your account profile.

Leave blu benefits

Want to update your cookie settings? Then click the button below and you can update your preferences

Cookie Options

Take the stress out of re-ordering and sign up to Vape Subscription. It’s as easy as 1-2-3. Get your orders when you want them and remove the hassle of running out.

Find out more

Vape subscription

For legal reasons we need to verify your age.

Direct mail is the fastest way to get your order delivered to your door.

Click to either subscribe or unsubscribe to receive exclusive information about blu products and services.

Vaping Evolved

Type in your email address below and we'll send you an email with instructions on how to create a new password. Don't forget to check your junk folder!

Enter your email address and we will send you a link to reset your password.

Forgot password

Reset your password

Join blu Benefits and start collecting rewards for every order.

If you don’t want to collect points anymore you can leave the loyalty programme. You will still be able to use your vouchers until they expire. Your account with blu will remain.

Loyalty

Join blu Benefits to get special rewards from connecting with blu, like points for every online purchase.

Blu benefits

You're currently on Level { level } ({ tierName })

My devices

Name

You do not have any registered device. Click <register>here</register> to register one or more devices.

Create account

Remember you don't need to include the first 0 of your phone number.

Hey, how are you? You know I use Pulze. Well, since I'm already a consumer I can get you { currency } off your first online purchase with my unique referral code:
{ code }
Just pop it in at the { link } checkout page. Enjoy

You'll see a preview before you share

Your Personal Invite Code

Refer a friend

Blu - Register

One last step! We just need to verify your email address to complete your account set-up. Please check your e-mail and follow the link.

Check your e-mail

Verify your account

Please enter a new password. It needs at least one uppercase, one lowercase, one numeric and special character. It needs to be at least 8 characters long.

Reset password

The token you provided is invalid or expired.

Invalid token

Almost there

You can find your subscription details in your account, where you can pause, cancel or edit your subscription.

UPDATE YOUR SUBSCRIPTION

Text message is the fastest way to get your order delivered to your door.

Title

We were unable to verify your email address. The link we sent you may have expired, or there was an error connecting to the system.

Email verification failed

Please allow 14 working days for your points balance to be updated after your order.

Please note you cannot change the payment details on your existing subscription. Please cancel and recreate your subscription to use different payment details.

<signupLink>Sign up todays</signupLink> to start earning points and receiving great rewards on them.

This order will be processed as a one-time purchase. If you wish to add these items to your subscription, please go to <accountPage>your account</accountPage> to amend your existing one.

You already have a subscription

Cart

Can’t find your product or need help browsing the website? Contact customer support.

Your basket is empty

Your shopping basket

Overview

Online payment

None

Cash on delivery

PayPal

Payment Method

Mail

Royal Mail First Class

Shipping Method

Shipping

Shipping title

Frequency

Purchase options

By setting up a subscription, you will be taken to our payment provider to validate your payment method. You will see an authorization for 0€, that is normal, your actual order will be processed shortly after, once the authorization is done.

By clicking here, you agree to our [terms & conditions](https://support-uk.blu.com/hc/en-gb/articles/360012466480-Terms-of-use) and our [privacy policy](https://support-uk.blu.com/hc/en-gb/articles/360012466460-Privacy-notice).

Welcome to blu! You must be aged 18 or over to use this site. We market responsibly to adult vapers, which is why we need to verify your age and location.

Update your subscription with different flavours. Simply select the device and the flavours below.

Unfortunately something seems to have gone wrong.

Something went wrong

Here you can select your country and language

Welcome to Blu - Select your language

Select your region

The page you’re looking for could not be found. Please use the navigation above or try our frequently asked questions below.

uh-oh

Page not found

The site may be ungoing maintenance or have a programming error. Try to refresh this page or feel free to [contact us](/support 'Contact us') if the problem persists.

oops

We have successfully verified your account. You're now able to order and enjoy blu products.

Congratulations, You're all set

The good news is, your ID verification had been succesfully verified. The bad news is, you are not of required legal age and therefore you are not allowed to purchase any of our products.

Good and bad news

Unfortunately, your verification has failed. You can always try uploading your documents again or reach out to our Customer Service.

Identity verification process failed

Government regulations require us to get to know you better, so we need some basic information to help us confirm your identity.

Identity verification required

Customer service

BLU Customer Service

Brand ambassador

I agree that the blu team will contact me to assess my satisfaction or send me commercial information from time to time.