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    Need some help?

    Contact information

    With 4 active channels, phone, email, web chat and FAQs primed to help blu users, support is there for you 6 days a week. Any time you need help, you can access technical advice, troubleshooting tips and supportive customer service. Meet the team here.

    • Phone
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      Customer service

      We're always here to help

      Monday-Friday, 08.30 - 18.00
      Saturday, 9.00 - 13.00


    • FAQ's
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      Our most frequently asked questions.

    • Press enquiry link
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      Journalist? Get information for your next story.

    • retail return line
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      For all stock & return queries: 0800 0496 935

    Order Status

    Once you complete your order, a confirmation will be sent to your email address. Check your order status any time by simply clicking on "My Account".

    My Account FAQs
    Product packs
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    It you have a specific question that needs answering, check out our FAQs page. We might've already answered your query!

    blu 2.0