Meet the team
Our blu Support team
At blu we are dedicated to providing best in class customer experience. All feedback we receive from you is reviewed and analysed so that we can continually strive to make improvements.
So don't forget to leave a product review and / or complete the blu Support survey. We love hearing from you!
*"We anticipate the needs of our customers, so that we can assist as fast as possible when we are contacted."*
Stefan S. - Customer Service Supervisor
*"I adjust the call to each customer, so that it feels welcoming and friendly."*
Jean E. - Customer Service Representative
*"I will do everything in our power to help reach a proper resolution for our customer's request."*
Alexander M. - Customer Service Representative
*"I treat customers the same way that I would want to be treated when contacting a customer service line."*
Lois C. - Customer Service Representative
Our Distribution Hub
The Nottingham Customer Service Team manage the fulfilment of the blu stock direct to our Retail Outlets, as well as supplying direct to our Carrier, to ensure blu online is delivered on time to you.
"Our goal is to ensure we have sufficient volumes shared across all locations to meet expected demand or even unexpected spikes."
Adrian - Dispatch & Planning Controller