Device for Life. This means that eligible purchasers in Canada who register for the Limited Lifetime Warranty may switch out their myblu™ device if defective up to three times in a given one-year (12- month) period for a total of five years. At the end of that five year term you must re-register. Our Customer Service team can help you out with this.
Failure to return the original device within sixty (60) days of blu’s request for same will void any future replacements under this warranty.
Qualifying myblu™ devices. This is the myblu™ device that qualifies for the Limited Lifetime Warranty that was purchased by eligible purchasers as part of the myblu™ kit at an authorized retailer of blu products or online at www.blu.com
The Limited Lifetime Warranty will be voided if the product is used with non myblu™ certified products (see www.blu.com for a list of myblu™ certified products), used for commercial purposes, misuse, abuse or negligence; any attempted repair/maintenance of product; consequential and incidental damages†; a force majeure event (e.g., natural disaster).
myblu™ liquidpods are not covered under this Limited Lifetime Warranty. Your product manual will provide more information about the proper use of your myblu™ device. USE OF THE myblu™ PRODUCT OTHER THAN AS SET FORTH IN THE PRODUCT MANUAL VOIDS THIS WARRANTY.
†Some provinces do not allow for the exclusion or limitation of consequential or incidental damages, so this may not apply to you.
The Limited Lifetime Warranty applies only to the original registered owner and may not be transferred. RESALE OR GIFTING OF myblu™ DEVICE TO ANOTHER PERSON VOIDS THIS WARRANTY. To activate this Limited Lifetime Warranty, a purchaser must submit the warranty registration for the purchased product and submit valid proof of purchase as described at register.blu.com. (The instructions at register.blu.com are incorporated herein by reference and made a part of these warranty terms.) The Limited Lifetime Warranty provides ONLY the original owner of a qualifying myblu™ device with the replacement device subject to the limitations set forth below.
To activate this Limited Lifetime Warranty, you must register your qualifying myblu™ device within 90 days after purchase. (If purchasing at www.blu.com, note that this deadline precedes actual date of receipt of qualifying myblu™ device.) Registration of qualifying myblu™ device involves opening an account at www.blu.com (if you have not already) and, by doing so, you are agreeing to receive warranty updates/information as well as promotional emails from Fontem US, Inc. (blu); you may opt-out of receiving promotional emails from blu at any time without affecting your eligibility for the Limited Lifetime Warranty (you will still, however, receive emails from Fontem US, Inc. with warranty updates/information).
UNLESS YOU REGISTER YOUR myblu™ DEVICE AT WWW.BLU.COM WITHIN 90 DAYS AFTER PURCHASE, THIS WARRANTY IS VOID.
Register your myblu™ device by going to www.blu.com/en/CA/register-myblu and filling in the requested information. Proof of purchase will be required and defined as your unique batch code located on your device. Please see the registration page for more details on proof of purchase requirements. Once your registration is complete, you will see a registration confirmation on screen.
Simply call our customer support at 1-888-207-4588 or email support-ca@blu.com. Among other required information, you must provide a short explanation of how the qualifying myblu™ device is defective. After reviewing your request, Fontem Canada Ltd. will allow for a product exchange if appropriate (and, if a product exchange is deemed by Fontem Canada Ltd. not to be appropriate, we will advise you accordingly via reply e-mail.)
If any of these items are defective during the warranty period, you can exchange it for a replacement unit at no extra cost.
Fontem Canada Ltd., Inc. reserves the right to cancel, alter or change the implied or written terms and conditions of the Limited Lifetime Warranty Program at any time.
All Limited Lifetime Warranty communications should be directed to support-ca@blu.com Call our customer service at: 1-888-207-4588 (Monday-Friday, 8 a.m. to 8 p.m.)
*Minimal shipping and processing costs may apply.
THE LIMITED WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE.
© 2019 Fontem. NOT FOR SALE TO MINORS.
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