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If you have a specific question that needs answering, check out our FAQs page. We might’ve already answered your query. If you would like to know more about your data protection/privacy, contact our customer service by phone or go to Ask an Expert.

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Once you complete your order, a confirmation will be sent to your email address. Once your order has been packed, you will receive an update email that will include your tracking number. If you have a blu account, you can check your order status any time by simply clicking on the “My Account” link which appears on most pages. From there, you will be able to view information about your order. If you have any questions related to your order or order status, please reach out to our Customer Service team.

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