CONTACT INFORMATION

Customer Service

0800 0149 355
Monday-Friday, 08:30 - 18:00
Saturday, 09:00 - 13:00

Ask an Expert

Submit an enquiry for online support.

FAQs

Our most frequently asked questions.

Press Enquiry

Journalist? Get information for your next story.

Retailer Enquiry

Retailer? For all stock and return queries contact 0800 0496935.

  • Retailer Enquiry

    Retailer? For all stock and return queries contact 0800 0496935.

  • Customer Service

    0800 0149 355
    Monday-Friday, 08:30 - 18:00
    Saturday, 09:00 - 13:00

  • Ask an Expert

    Submit an enquiry for online support.

  • FAQs

    Our most frequently asked questions.

  • Press Enquiry

    Journalist? Get information for your next story.

  • Retailer Enquiry

    Retailer? For all stock and return queries contact 0800 0496935.

  • Customer Service

    0800 0149 355
    Monday-Friday, 08:30 - 18:00
    Saturday, 09:00 - 13:00

Ask bluPlus Icon

If you have a specific question that needs answering, check out our FAQs page. We might’ve already answered your query. If you would like to know more about your data protection/privacy, contact our customer service by phone or go to Ask an Expert.

Order StatusPlus Icon

Once you complete your order, a confirmation will be sent to your email address. Once your order has been packed, you will receive an update email that will include your tracking number. If you have a blu account, you can check your order status any time by simply clicking on the “My Account” link which appears on most pages. From there, you will be able to view information about your order. If you have any questions related to your order or order status, please reach out to our Customer Service team.

My Account FAQs