CONTACT INFORMATION
Customer Service
Monday-Friday
08:00-17:30
Ask an Expert
FAQs
Press Inquiry
Easter opening times
Our Customer Service line will be open as follows:
- Thursday 9 April - 08:00-20:00
- Friday 10 April - 08:00-20:00
- Saturday 11 April - 08:00-20:00
- Sunday 12 April - 08:00-20:00
- Monday 13 April - CLOSED
- Tuesday 14 April 08:00-20:00
For next-day delivery, order before 5pm on Wednesday 8th April. Orders placed after this time will not be processed until Tuesday 14th April.
Ask blu
If you have a specific question that needs answering, check out our FAQs page. We might’ve already answered your query. If you would like to know more about your data protection/privacy, contact our customer service by phone or go to Ask an Expert.
Order Status
Once you complete your order, a confirmation will be sent to your email address. Once your order has been packed, you will receive an update email that will include your tracking number. If you have a blu account, you can check your order status any time by simply clicking on the “My Account” link which appears on most pages. From there, you will be able to view information about your order. If you have any questions related to your order or order status, please reach out to our Customer Service team.