blu PRO™ Kit

Thank you for reaching out regarding your new PRO Kit.  Please can you contact our customer service team at https://www.blu.com/en/GB/contact-us or by phone 0800 0149 355 so that we may further assist you.

To turn off your blu PRO: Push the button 5 times in quick succession. Your blu PRO will flash 3 times to indicate that it has been turned off. To verify that your blu PRO is inactive, press the button on the rechargeable device. If the rechargeable device button does not light, the device is turned off.

Further information on the blu PRO is available online here; https://support-uk.blu.com/hc/en-gb/sections/360003679960-blu-PRO

The strength of e-liquid depends on individual current smoking trend, i.e. brand and number of cigarettes per day.

18mg/ml is our highest nicotine strength and contains twice the amount of nicotine as our 9mg/ml e-liquids/pods. While 9mg e-liquids/pods are more likely to deliver a smooth sensation when you vape them, our stronger 18mg provide a stronger nicotine sensation.

myblu Intense 18mg pods also contain nicotine salts. The quick absorption of nic. salts provides an instant satisfaction that you can’t really compare to the ‘traditional’ vaping experience.

The clearomisers should always have a lifespan of 2 weeks/10 refills. Please can you contact us at https://www.blu.com/en/GB/contact-us or by phone 0800 0149 355 so that we may further assist you. Thank you.

A light crackling noise is a completely predictable and usual process. This is when the e-liquid is being heated by the coil and vapourising and it means that your device is working properly.

This reaction makes you hear a crackling noise. The more or less crackling of your vape depends on what kind of device and e-liquid you use, or the intensity and strength of the puffs.

However, if the crackling noise continues for more than one-two seconds when not drawing then please contact us at https://www.blu.com/en/GB/contact-us or by phone 0800 0149 355 so that we can further assist you.

Please accept our apologies that you have been unable to order your favorite strength pods online. All I can suggest is that in order for you to keep up-to-date with the current selection please visit the website regularly. Also, you might wish to look for a local retailer, here is our online store finder link; https://www.blu.com/en/GB/storefinder Thanks,

Thanks for reaching out. Our blu PRO™ Rechargeable Battery Device is available online, here is the link; https://www.blu.com/en/GB/accessories

For further information please do not hesitate to contact us at https://www.blu.com/en/GB/contact-us or by phone 0800 0149 355.

Hi and thanks for your question regarding the PRO vs myblu. Depending on usage = 300 puffs per fully filled clearomiser vs 200 puffs per pod. 1 bottle e-liquid will fill the clearomiser 3-4 times.

Should you require any further assistance please do not hesitate to contact us at https://www.blu.com/en/GB/contact-us or by phone 0800 0149 355 so that we may further assist you. Thank you.

Thank you for reaching out regarding your clearomisers. Please can you contact us at https://www.blu.com/en/GB/contact-us or by phone 0800 0149 355 so that we may further assist you. Thank you.

Thanks for your question regarding our clearomisers. We recommend you replace your blu PRO clearomiser every 10 refills to maintain a consistent, flavourful vape.

Priming your clearomiser allows you to get the best taste from your blu e-liquid. After you’ve filled your clearomiser and before using it, take a few quick, short puffs and blow gently into the mouthpiece to prime your blu PRO. Priming gets e-liquid onto your wick and ensures that you experience our flavours to their full effect.

Should you require any further assistance, please do not hesitate to contact us at https://www.blu.com/en/GB/contact-us or by phone 0800 0149 355. Thank you.