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Returns

How do I return a package?
What do I do if my order is incomplete, incorrect or damaged?
How do I return or replace faulty products covered by your warranty?

Electronic components are covered by warranty. The length of the warranty varies per product. If any of these items are defective during the warranty period, you can exchange it for an operational one at no extra cost. Please contact our Customer Service by emailing support@blu.co.uk or phoning 0800 0149 355.

Can I get my money back if I have a faulty product?
How long does the warranty last?
Is it possible to void the warranty?
If I buy your product from a third party, will I be covered by your warranty?