Shipping, Auto ship & Delivery
What is the backorder policy for the auto ship service?
Although we make every effort to keep our inventory stocked to ensure we have items available for each of our customers, increased demand may occasionally cause us to run out of some items. In such instances, we will continue to ship all products which are available.
If you only have one product in your schedule we will ship that item again once it is back in stock. If you are on a 2-week schedule, this means your item would be sent the next week after it is back in stock.
If you have multiple products in your auto ship service, we will only ship the product that is available. blu will not ship additional back orders. For more information on how this service works, please contact a member of the blu® Customer Service team.