bluNation® REWARDS FAQs

Q: How does bluNation® rewards work?

The Program is open only to legal residents of the 50 United States, including the District of Columbia, who are smokers 21 years of age or older. Participants can earn ***bluNation*** rewards points when they purchase blu® products and participate in other Program activities (i.e., surveys and polls). Participants will earn 1,000 Points upon joining the Program. A list of activities can be found on the ***bluNation*** Rewards page. Participants can also earn points by opting-into marketing emails, and can unsubscribe from the Program at any time by clicking “unsubscribe” within the emails or on the Program [website](https://www.blu.com/en/US/account/subscriptions). All blu products have a ***bluNation*** claims code printed on the inside of each pack. Each code may be entered one (1) time only. Participants can upload codes to add points to their ***bluNation*** online account. Participants can redeem their points for exclusive merchandise, e-Gift cards, and more, except where prohibited.***

Q: What are my bluNation® Rewards options?

Each reward displayed on the ***bluNation*** Rewards page is only available to redeem while supplies last. A Participant cannot redeem a reward unless the Participant has accumulated the required corresponding number of points in the Participant’s account.

Q: How do I track my Rewards order?

If ***bluNation*** points are redeemed for a $5 retail coupon, please allow up to 10 business days for the coupon to be delivered. Digital rewards will be delivered via email. Rewards for specific products may be delivered digitally via an electronic gift card. Physical rewards will be delivered by postal mail within six to eight (6-8) weeks from receipt of order for shipment of a reward. All physical rewards will ship to the postal address associated with the Participant’s account. Once Points have been redeemed for a reward, they may not be transferred, returned or refunded to an Account for any reason, including if the reward is stolen or lost. However, please note that some municipalities have local regulations that prohibit us from sending vaping coupons to their residents. In these instances, the order will not be fulfilled, and any points redeemed will be added back to the Participant’s account.

Q: How long do my bluNation® points last?

1) Upload a ***bluNation*** rewards claims code to a Participant account 2) Redeem points from your blu.com account. Points will continue to be available on your account if you retain your “active” status. If you have not completed at least one of these activities after a consecutive 180-day period (6 months), your bluNation account becomes ‘inactive’ and all available points are forfeited and cannot be added back to your account.***

WARNING: This product contains nicotine. Nicotine is an addictive chemical.

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bluNation® REWARDS

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