bluNation® REWARDS FAQs

Q: How does bluNation® rewards work?

Members can earn bluNation rewards points when they purchase blu® products and participate in other blu program activities (i.e., surveys and polls). ***All blu products have a bluNation claims code printed inside of each pack. Members can upload this claim code and add points to their online bluNation account. Members can redeem their points to save on future blu purchases. Members can also earn 5 points for every $1 spent on blu.com purchases. These points will be automatically added to the Member’s account***

Q: How do I redeem my bluNation® points?

If you prefer to redeem your points at a retail location, log into your account and go to the rewards section on the bluNation loyalty dashboard and select the $5 Retail Coupon. The rewards points will be deducted from your account once you redeem the coupon. The coupon will then be mailed to your preferred address. Please Note: Some municipalities have local regulations that prohibit us from sending vaping coupons to their residents. In these instances, the order will not be fulfilled, and any points redeemed will be added back to the member’s account. ***

Q: How do I earn points for blu® products I’ve purchased?

When buying blu® products online, you will receive 5 points for every dollar you spend. For blu items that are purchased at retail, you can find a redemption code inside the packaging of select products. Sign into your bluNation® account and head over to the [loyalty dashboard](https://www.blu.com/en/US/account/register) to instantly redeem your redemption codes before tax and/or any expedited shipping charges.

Q: How do I track my rewards order once it is purchased?

Once your order has been packed and is ready to ship, you will receive an email that will include your order tracking number and link for tracking. ***

Q: How long do my points last?

If you have not completed at least one of these three activities after a consecutive 180-day period (6 months), your bluNation account becomes ‘inactive’ and all available points are forfeited and cannot be added back to your account***

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bluNation® REWARDS

How does bluNation® rewards work?

How do I redeem my bluNation® points?

How do I earn points for blu® products I’ve purchased?

How do I track my rewards order once it is purchased?

How long do my points last?