bluNation® REWARDS FAQs

Q: How does bluNation® rewards work?

You can earn bluNation® Reward points in a variety of ways. You earn points through purchasing blu online, in retail, or by completing various activities that can be found on your bluNation® account. Once you’ve earned rewards points, you can now redeem them for any product available in our online store. To use your points, simply go to our online store and choose the product you would like to buy. Next you will go through the normal checkout process. At the end of the process, before you checkout, you will have the option to use reward points to purchase your blu® product. Simply select the amount of points you would like to use, then proceed to check out. ***Why can’t I find bluNation Marketplace?*** After 5 pm EST Friday, November 8th, bluNation® Marketplace rewards will not be available for redemption due to circumstances beyond our control. We are actively working on solutions that will enable us to bring back the bluNation Marketplace to our rewards program as soon as possible. ***Will my outstanding bluNation Marketplace order still be fulfilled?*** Yes, all bluNation Marketplace orders placed prior to 5 pm EST Friday, November 8th, will be fulfilled unless the selected item(s) is out of stock. If that is the case, your points will be reallocated to your account. ****Please note that we are currently not offering blu merchandise, and Reward points can only be used for purchasing blu® products online.

Q: How do I earn points for blu® products I’ve purchased?

When buying blu® products online, you will receive 5 points for every dollar you spend. For blu items that are purchased at retail, you can find a redemption code inside the packaging of select products. Sign into your bluNation® account and head over to the [loyalty dashboard](https://www.blu.com/en/US/account/register) to instantly redeem your redemption codes before tax and/or any expedited shipping charges.

Q: How do I track my rewards order once it is purchased?

Once your order has been packed and is ready to ship, you will receive an email that will include your order tracking number and link for tracking. If you selected UPS as your shipping method, then you can track your package on the UPS website. Please allow up to 24 hours for your tracking number to become active.***

Q: How long do my points last?

In order to retain your rewards points and keep an active status, you must make a purchase or complete a rewards activity every 6 months. Two weeks before your points expire, you will get an email from blu reminding you to stay active.

WARNING: This product contains nicotine. Nicotine is an addictive chemical.

Underage Sale ProhibitedVapor Products

FAQs

General Flavors blu® Disposables bluNation® REWARDS bluNation® Rewards - NY STATE blu PLUS+^TM E-cig Chargers My Account myblu^TM Ordering Our Policies Returns & Refunds Shipping, Autoship & Delivery Troubleshooting Regulation

Choose a topic

bluNation® REWARDS

How does bluNation® rewards work?

How do I earn points for blu® products I’ve purchased?

How do I track my rewards order once it is purchased?

How long do my points last?