General Frequently Asked Questions

Q: How are blu® e-cigarettes different from traditional cigarettes?

blu products (or electronic cigarettes) provide adult tobacco consumers with a familiar smoking experience without the ash or lingering smell associated with traditional cigarettes. Unlike traditional cigarettes, which burn tobacco, e-cigarettes contain a battery that heats e-liquid into vapor. blu e-cigarettes have two primary elements: the device (that contains the battery) and a container for the e-liquid, which is either a Liquidpod or tank. The device can be recharged, and the Liquidpod or tank should be replaced when it no longer produces vapor. The blu disposable has an integrated design that contains both but is only intended for one-time use.***For more information, please review the User Guide found in each blu device pack or refer to product specific FAQs. ***

Q: Do blu® e-cigarettes produce smoke?

A blu® electronic cigarette produces vapor.

Q: Are blu® Rechargeable Devices compatible with other electronic cigarette brands?

No. Use of blu® Rechargeable Devices with other brands may cause malfunctions and will void your warranty.

Q: How should I store my blu® electronic cigarette?

Store, charge, and use in a cool, dry, and ventilated area, which is subject to little temperature change. Extreme temperatures (below 32°F or above 104°F) should be avoided. Do not place the battery near heating equipment, nor expose it to direct sunlight for long periods of time. If you are using a blu® Disposable, it is recommended that you keep the silicone cap that comes with the unit and store your blu Disposable with the cap when not in use.***

Q: What's in an electronic cigarette?

blu e-cigarettes have two primary elements: the device (that contains the battery) and a container for the e-liquid, which is either a Liquidpod or tank. The device can be recharged, and the Liquidpod or tank should be replaced when it no longer produces vapor. The blu disposable has an integrated design that contains both but is only intended for one-time use. E-liquid used in blu products is made in the USA with domestic and imported ingredients. A listing of e-liquid ingredients and nicotine levels can be located on blu product packaging. ***

Q: What makes blu better than other electronic cigarettes?

The blu® product range is the best on the market, not only because of its quality and control standards, but also because of our industry-exclusive packs. The [pack charges your batteries on the go](https://www.blu.com/en/US/e-cigs/blu-plus-recharge-kit-24mg-us.html) and allows you to carry your [blu PLUS+ Tanks™](https://www.blu.com/en/US/flavors/blu-plus-tanks) along with your spare batteries in a high-quality plastic case that is similar in size to a normal cigarette pack. Our flavors are made in the U.S.A. with domestic and imported ingredients. The listing of ingredients and nicotine levels can be located on the back of any blu® product packaging that includes blu® Liquid. blu also has strict quality control standards; we maintain an independent party to inspect production for quality control.***

Q: Where are blu® products made?

Our products, which include packs, blu Tank™ systems, batteries and chargers, are made in China. blu® Liquids are made in the U.S.A. with domestic and imported ingredients.

How are blu® e-cigarettes different from traditional cigarettes?

Do blu® e-cigarettes produce smoke?

Are blu® Rechargeable Devices compatible with other electronic cigarette brands?

How should I store my blu® electronic cigarette?

What's in an electronic cigarette?

What makes blu better than other electronic cigarettes?

Where are blu® products made?