What If I've Lost My Account Password?

Q: Can I change my email address on my account?

Yes. To update your email address at any time, [sign in to your account](https://www.blu.com/en/US/account/overview) with your email address and password. On the next page, you can access your account information and edit your email address. You can create several delivery addresses and have different addresses for delivery and billing.

Q: Do I need to register an account in order to shop?

No, guests are welcome to shop without registering an account. All you must do is enter a form of payment during checkout. However, if you wish to order a Subscription, you must [create an account](https://www.blu.com/en/US/account/overview).

Q: How can I remove myself from your email list?

You can remove yourself from the email list by clicking on the unsubscribe link at the bottom of the last email you received.

Q: How can I update my account information?

To update your registered account information at any time, sign in to your account with your email address and password. On the next page, you can access your account information, edit your address book or view your order history.***

Q: I don't have an account. How do I register?

Simply click the "Guest Checkout" or "Create Account" link at the top of any page. Fill in your details and make sure you enter passwords. Your account is automatically created. Then you're ready to start enjoying the benefits of having an account such as blu® rewards, blu® Nation membership and more.

Q: Who can register to join?

Effective in 2019, only new adult customers who are 21 and over can register with blu®.

My Account

Can I change my email address on my account?

Do I need to register an account in order to shop?

How can I remove myself from your email list?

How can I update my account information?

I don't have an account. How do I register?

What if I've lost my password?

If you've forgotten your password, go to the login page and click on ‘Forgot password?’ below the login block and follow the instructions. You can also contact customer support via phone or chat who will manually reset your password for you.

Who can register to join?