Can I return a defective blu device?

Q: How do I charge the blu® device?

Complete the following steps: 1. Remove your device and Liquidpod from packaging.***2. Unfold the attached USB cord from the pack and plug it into a USB-compatible charging port.***3. Connect the rechargeable device to the USB cord with the charging contacts properly aligned.***4. Once your device begins charging, the red light on the end will glow and remain illuminated.***5. When the indicator light turns off, your blu® is fully charged. If the red-light blinks rapidly, remove the device for 10 seconds then re-connect the device to the USB cord. If the red light continues to blink rapidly, then the device is defective or has been depleted of its charge.

Q: How do I know when the blu® device needs to be recharged?

- BLUE indicates the device battery has 20-100% remaining charge.***- ORANGE indicates the device battery has 5-19% remaining charge.***- RED indicates the device battery has 0-4% remaining charge. A red indicator light means it is time to recharge your device as soon as possible. Because you may charge your blu® device while fully assembled, vaping is possible while your device is being charged. ***

Q: How do I use blu® Liquidpods?

1. Select your preferred Liquidpod and remove from packaging.***2. Insert the Liquidpod into the rechargeable device. You will feel it click into place.***3. Once you are ready to use your blu® device, gently draw on the mouthpiece. The device will self-activate and begin producing vapor.***

Q: What are the safety features of the blu® device?

If you take a single puff lasting 10 seconds or more, the blue indicator lighting will flash 10 times and your device will shut down and reset after a few seconds. This feature ensures that your blu® device stays within normal operating conditions to provide a consistent, quality experience. ***Short circuit protection:*** In the event of a short circuit prior to use, the blue indicator light will flash 3 times and the unit will automatically shut down. If a short circuit occurs during operation, the indicator light will flash 5 times and the unit will shut down. Should either of these occur, charge your device with the USB cord provided.***

WARNING: This product contains nicotine. Nicotine is an addictive chemical.

Underage Sale ProhibitedVapor Products

Due to recent changes to Federal shipping laws, blu.com is no longer offering online purchasing of blu® products. blu® products can now be purchased through our e-commerce partner, electrictobacconist.com.

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blu® Device and Pods

How do I charge the blu® device?

How do I know when the blu® device needs to be recharged?