Returns & Refunds

Are disposables and blu Tank™ systems covered under the warranty?

No. blu Tank™ systems and disposable products are NOT eligible for replacement or exchange. Contact Customer Service if you have any questions regarding your product.

How do I return a package?

How long does the myCARE™ warranty last?

How do I return or replace faulty products covered by your warranty?

Are disposables and blu Tank™ systems covered under the warranty?

How long does the warranty last?

What is the blu One-Year Warranty (U.S. retail and online orders only)?

What do I do if my order is incomplete, incorrect or damaged?

If I buy your product from a third party, will I be covered by your warranty?

Can I get my money back if I have a faulty product?

Is it possible to void the warranty?

FAQs