WARNING: This product contains nicotine. Nicotine is an addictive chemical.
Choose a topic

Returns & Refunds

How do I return a package?
Are mybluTM Liquidpods, disposables and blu Tank™ systems covered under the warranty?

Are myblu™ Liquidpods, disposables and blu Tank™ systems covered under the warranty?

No. myblu™ Liquidpods, blu Tank™ systems and disposable products are NOT eligible for replacement or exchange. Contact Customer Service if you have any questions regarding your product.

What do I do if my order is incomplete, incorrect or damaged?
Can I get my money back if I have a faulty product?
How do I return or replace faulty products covered by your warranty?
If I buy your product from a third party, will I be covered by your warranty?
Is it possible to void the warranty?
How Long Does The Limited Warranty Last?