WARNING: This product contains nicotine. Nicotine is an addictive chemical.
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Returns & Refunds

How do I return a package?

How do I return a package?

Electronic components are covered by our limited 1-year warranty. If any of these items are defective during the warranty period, you can exchange it for an operational one at no extra cost. Complete the Replacement Merchandise Authorization (RMA) form online. If you don’t have a blu.com account, you’ll be asked to create one.

Are mybluTM Liquidpods, disposables and blu Tank™ systems covered under the warranty?
What do I do if my order is incomplete, incorrect or damaged?
Can I get my money back if I have a faulty product?
How do I return or replace faulty products covered by your warranty?
If I buy your product from a third party, will I be covered by your warranty?
Is it possible to void the warranty?
How Long Does The Limited Warranty Last?