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Returns & Refunds

How do I return a package?
Are mybluTM Liquidpods, disposables and blu Tank™ systems covered under the warranty?
What do I do if my order is incomplete, incorrect or damaged?
Can I get my money back if I have a faulty product?
How do I return or replace faulty products covered by your warranty?
If I buy your product from a third party, will I be covered by your warranty?
Is it possible to void the warranty?

Is it possible to void the warranty?

Yes. If the product is used with non blu-certified products, used for commercial purposes, damaged by wear-and-tear, misuse, abuse or negligence, or accidentally damaged or tampered with, the warranty will be voided.

Your product manual will provide more information about the proper use of your blu® products.

How Long Does The Limited Warranty Last?