Shipping, Auto ship & Delivery

How do I know my order has been shipped?

Once your order has been packed and is ready to ship, you will receive a notification via email, which will include your order tracking number.

Is shipping free for everyone?

Can I ship part of my order to a different address?

What if I want to ship to a P.O. Box?

How do I track my order?

What is auto ship?

How do I change my auto ship selections?

How is the auto ship schedule determined?

How will I be billed for my auto ship selections?

How do I cancel my auto ship?

How does auto ship work?

How will I be charged for my auto ship?

Why am I limited on how much product I can purchase every 30 days?

Why was my order put on hold?

How is my 30 day order limit calculated?

How will my Autoship orders be affected by the 30 day purchase limit?

I already have a blu device. Do I still have to choose a device to participate in the subscription plan?

Can I stop my subscription at any time?

How do I know my order has been shipped?

What countries do you ship to?

What is the backorder policy for the auto ship service?

Which vaping blu e-cigarette best matches my needs?

What shipping options are available?

APO/FPO Shipping – APO/FPO Addresses?

How long does it take to receive my order?

FAQs