FAQsGeneralblu ® Device and Pods Flavorsblu® Disposablesblu PLUS+® DevicesbluNation® REWARDSE-cig ChargersMy AccountOrderingOur PoliciesReturns & RefundsShipping, Autoship & DeliveryTroubleshootingRegulation
The calculation period is based on a rolling 30 day period from your first purchase. If you are already a frequent buyer on blu.com, the 30 day rolling period will be from your first purchase made after 12/2/2019. Please see an example below.
Example purchases between 12/5/2019 and 1/6/2020:
** Initial 30 day period calculation- the purchase made on 12/5/2019 is no longer part of the rolling 30 day total- This algorithm continues indefinitely.
Any order that results in the total rolling 30 day amount exceeding 135ml cannot be completed.
If you have any questions on how close you are to your limit or when your 30 day period starts or resets, please contact Customer Service at 1-888-207-4588.