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Shipping, Autoship & Delivery

APO/FPO Shipping – APO/FPO Addresses?
How do I cancel my autoship?
How do I change my autoship selections?
How is my 30 day order limit calculated
How is the autoship schedule determined?

How is the autoship schedule determined?

You can select the frequency in which you want your product(s) shipped according to a one, two, or four week schedule. All autoship orders will be processed and shipped on Thursdays with the exception of your first order.

Your first auto ship order will be shipped on the normal schedule based on when you create it. If you ordered before 1 PM EST it will ship the same day. For example, if you place an autoship order on a one week schedule on a Monday at 11 AM EST your first order would be shipped out on that Monday. Your second order would not be shipped until the following Thursday (10 days) then your orders will ship on a one week schedule every Thursday until you decide to change your auto shipment.

How long does it take to receive my order?
How will I be billed for my autoship selections?
How will my Autoship orders be affected by the 30 day purchase limit?
Is shipping free for everyone?
Can I stop my subscription at any time?
What is autoship?
What is the backorder policy for the autoship service?
Why am I limited on how much product I can purchase every 30 days?
Why was my order put on hold?