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Shipping, Autoship & Delivery

APO/FPO Shipping – APO/FPO Addresses?
How do I cancel my autoship?
How do I change my autoship selections?
How is my 30 day order limit calculated
How is the autoship schedule determined?
How long does it take to receive my order?

How long does it take to receive my order?

Orders are typically shipped within 1 business day of order confirmation via email. If free shipping is selected, delivery times are typically 3–7 business days with no guarantee. However, due to significant layoffs, closures and other changes with the United States Postal Service (USPS), it may take longer than the estimated 3-7 business days to receive your package. Packages can be tracked through USPS, but additional tracking information may not appear on USPS.com, as packages are not required to be scanned by USPS until delivery. blu cannot take any responsibility for the delivery of orders; all delivery issues should be addressed with your local post office or UPS.

If UPS shipping is selected, delivery time is 3 business days for UPS Three-Day Select. Delivery times are typically 1–5 business days for UPS Ground. UPS orders received after 3:30 p.m. EST will ship on the next business day.

Please Note: Delivery time frames are calculated from the date your package is shipped and does not include other processing time.

How will I be billed for my autoship selections?
How will my Autoship orders be affected by the 30 day purchase limit?
Is shipping free for everyone?
Can I stop my subscription at any time?
What is autoship?
What is the backorder policy for the autoship service?
Why am I limited on how much product I can purchase every 30 days?
Why was my order put on hold?