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Shipping, Autoship & Delivery

How does the blu shipping process work? How long will it take to receive my order?
Why is my phone number required for shipping? What happens if the carrier cannot reach me via phone?
What happens if I miss the delivery time of my order?
Why is an adult signature required upon delivery?
Who can sign for my package?
What are the shipping rates for blu products?
What are the shipping address requirements?
APO/FPO Shipping – APO/FPO Addresses?
What is autoship?
How is the autoship schedule determined?
How do I change my autoship selections?
Can I stop my subscription at any time?
How do I cancel my autoship?
How will I be billed for my autoship selections?

AUTO SHIP PRODUCTS WILL BE AUTOMATICALLY CHARGED TO YOUR CREDIT CARD ON FILE ACCORDING TO THE FREQUENCY THAT YOU HAVE SELECTED.

You can verify the “Next Processing Date” associated to all items you have selected for auto ship by going to My Account and selecting Auto Shipments.

If your credit card cannot be processed (including reasons such as, but not limited to, expired credit card date or change of address), you will be notified via email. You are obligated to provide current, complete, and accurate information for your billing account. You are responsible for promptly updating all information to keep your billing account current, complete, and accurate. You must promptly notify us if your credit card information is cancelled or is no longer valid (e.g., loss or theft).

We employ financial institutions, other companies and individuals to perform functions on our behalf and transactions that you request or authorize. Examples include processing payment transactions, verifying identity, and fraud screening. They have access to personal information needed to perform their functions, but may not use it for other purposes.

What is the backorder policy for the autoship service?
Why am I limited on how much product I can purchase every 30 days?
How is my 30 day order limit calculated
How will my Autoship orders be affected by the 30 day purchase limit?
What is the device only shipping rule?