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Shipping, Autoship & Delivery

How does the blu shipping process work? How long will it take to receive my order?
Why is my phone number required for shipping? What happens if the carrier cannot reach me via phone?

A phone number is required so that a carrier can contact you about delivering your order. This is because all blu product deliveries require an adult signature of 21yrs or older verified by a government ID at time of delivery.
The carrier will attempt three times to contact you using the phone number associated with your order to schedule a delivery time of your package. After the third and final attempt has been made and no delivery time frame has been scheduled, the order will be returned to blu and you will be issued a refund for your order. Refunds are typically issued within five business days. Shipping fees are not refundable if the package is returned because the carrier cannot reach you per the phone number provided to schedule a delivery time. During the checkout process you do have the option of entering an Alternate Phone Number if the phone number associated with your account is not available for our carrier to call to schedule an order. If you elect to enter an Alternate Phone Number, this will be the only phone number used by the carrier to schedule a delivery for that order.

What happens if I miss the delivery time of my order?
Why is an adult signature required upon delivery?
Who can sign for my package?
What are the shipping rates for blu products?
What are the shipping address requirements?
APO/FPO Shipping – APO/FPO Addresses?
What is autoship?
How is the autoship schedule determined?
How do I change my autoship selections?
Can I stop my subscription at any time?
How do I cancel my autoship?
How will I be billed for my autoship selections?
What is the backorder policy for the autoship service?
Why am I limited on how much product I can purchase every 30 days?
How is my 30 day order limit calculated
How will my Autoship orders be affected by the 30 day purchase limit?
What is the device only shipping rule?