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Subscription Service

How do I create a subscription?

To enroll in the Subscription Service, complete the following steps:

  1. Click Subscription from the main navigation of the website.

  2. Click the Create Subscription button.

  3. Select the Product Type that you want to add to your Subscription Service. You can choose between Pods, Disposables, and Tanks. Options for the product type that you select are displayed on the page.

  4. Locate the Flavor that you would like, click the Nicotine strength that you prefer, and specify the Quantity of the product that you would like to include in your Subscription. Note that you must select five (5) products to qualify for the Subscription Service.

  5. If you want to add a different Product Type to your Subscription (such as including pods and disposables in your Subscription), click the product type from the product navigation and repeat steps 3 and 4.

  6. When you have finished making all product selections click the Next button. (If you have not added at least five (5) products to your subscription the Next button remains inactive until you do so.) You are taken to the Checkout page.

  7. Review your Subscription selections. All products listed in Checkout have a circular green check on the right indicating that they are part of your Subscription Service. If you have any coupons that you would like to redeem towards your first Subscription order enter the code by using the Apply Promotion Code on the top right of the page.

  8. Once you have confirmed all selections click the Complete Payment button.

  9. Review the Signature required on delivery and Code of Conduct statements and confirm that all selections and information are final. Click the Confirm and continue to Payment button.

  10. Enter your payment information as requested and click the Submit Info button. Your first Subscription Service order is shipped immediately. You receive subsequent orders every four (4) weeks after the date of your first order. If you need assistance, please call Customer Service at 888-207-4588 or visit contact us.