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Subscription Service

How do I pause my subscription service?

Should you need to pause your Subscription Service for a period of time, complete the following steps:

  1. Log in to your blu account and select Manage Subscription.

  2. At the top of the page, there is a toggle button that controls whether your Subscription is active or paused. To temporarily pause your service, move the toggle to the left.

  3. Confirm that you want to pause your Subscription. The status of your service shows as Paused upon confirmation.

  4. If you want to reactivate your Subscription, follow the same steps but move the toggle button to the right. Your Subscription shows as Active.

Your Subscription Service resumes with the reactivation of your account and orders are sent according to your existing 4-week shipment schedule.