FAQsGeneralblu ® Device and Pods Flavorsblu® Disposablesblu PLUS+® DevicesbluNation® REWARDSE-cig ChargersMy AccountOrderingOur PoliciesReturns & RefundsShipping, Autoship & DeliveryTroubleshootingRegulation
There are multiple reasons why this may be happening.
Drained battery This is the most common reason why your electronic cigarette is producing low vapor volume. Replace it with a fully charged battery.
Check the intake hole
If you’ve tried using a fully charged battery and vapor production is still low, ensure you’ve removed the pull tab (the small sticker) from the blu Tank™. This problem also occurs if your fingers are blocking the intake hole, so be mindful of how you hold your e-cig!
Device needs to be cleaned
Over time, residue can build up in the threads of your e-cig battery, which can impact the performance and vapor production of your e-cig. If you’ve tried the previous tips but still don’t have good vapor production, try cleaning the battery threads next. To do this, you will need cotton swabs and the battery itself.
Faulty blu Tank™
Finally, if you’ve tried the tips above and you still can’t get good vapor production, you may have a faulty blu Tank™. Replace it with a new one.