WARNING: This product contains nicotine. Nicotine is an addictive chemical.
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Troubleshooting

Why am I experiencing low vapor production?
Why does my blu Tank™ or Liquidpod have a burnt taste?
Why is my battery flashing?
Why is my battery not holding a charge?
Why is my blu Tank™ unit or Liquidpod stuck?

Why is my blu Tank™ unit or Liquidpod stuck?

If you are unable to unscrew the blu Tank™ or Liquidpod from the battery by hand, gently squeeze and turn the blu Tank™ or Liquidpod with pliers. Do not use the pliers on the battery! Once you have freed the blu Tank™ or Liquidpod from the pliers, discard it immediately.

The most common cause for stuck blu Tanks™ or Liquidpod is over-tightening by the user. You should stop screwing the blu Tank™ or Liquidpod into the battery as soon as you feel resistance.

Why is my electronic cigarette hot?