SHIPPING INFORMATION

Once you've placed your order, you'll receive an email confirming your full order details. Following this, we'll send you a second email letting you know when your items have been dispatched. This email will give you details of how you can track your package (if applicable). Tracking information can also be found in your blu account.

Full details of the delivery services we offer are as follows:

Location Order Value Services Available Delivery Charge Tracking Available Estimated Delivery Time
Mainland UK OPTION 1 - STANDARD (DEFAULT)
Less
than £45
Royal Mail Tracked 48 £3.99 Yes 2-3 business days
£45 - £249 Royal Mail Tracked 48 Free Yes 2-3 business days
£250
and over
Interlink Express
DHL Express
Free Yes 1 business day *
OPTION 2 - NEXT DAY DELIVERY
(PLEASE read conditions below in Service information)
Less
than £45
Interlink Express £5.99 Yes 1 business day *
£45-£249 £1.99 Yes 1 business day *
Scottish Highlands,
Islands &
Northern Ireland
Less
than £45
Royal Mail Tracked 48 £3.99 Yes 2-4 business days
£45 - £249 Royal Mail Tracked 48 Free Yes 2-4 business days
£250
and over
DHL Express Free Yes 1-2 business days
Outside of mainland UK (including the
Channel Islands)
Less
than £100
Royal Mail
2nd Class
£4.99 No Up to 10 business days**
£100
and over
DHL Express £4.99 Yes 2-3 business days**

* Deliveries are confirmed the next day only for orders booked Monday to Thursday (no deliveries during the weekend) and placed before 4 pm. Orders booked outside this timeframe will ship next business day for delivery the day after.

** Location dependent

Service information:

Interlink Express
This is a 24-hour tracked service provided by Interlinkwhich you’ll need to sign for on arrival of the package. You can find tracking information in your dispatch confirmation email. Interlink will also send you an email with your delivery date and an option to change delivery date, re-arrange to deliver to a neighbour or leave in a safe place.

Conditions:
Please note this next day delivery service is only available for Mainland UK. The following postcodes are unavailable for next day delivery: AB 31-38 41-56/ EI (ZZ75) ALL/ FK 17-21/ G 83/ GY ALL/ JE ALL/ HS 1-9/ IM ALL/ IV ALL/ KA 27-28/ KW 0-17/ PA 20-78/ PH 15-99/ TR 21-25/ ZE ALL/ BT ALL/ PO 30-41.

Royal Mail Tracked 48
This is a tracked service provided by Royal Mail. You’ll find tracking information in your dispatch confirmation email or in your blu account. Once you've received your dispatch confirmation email, you can expect to receive your package within 2-4 business days depending on location. Please note: Royal Mail does advise this service can take up to 6 business days. A signature is not required for receiving items delivered using this service.

Royal Mail 2nd Class
This is an untracked service provided by Royal Mail. Once you've received our email confirming dispatch of your package, your items may take up to 10 business days to reach their destination, depending on location. All packages are shipped from the UK. A signature is not required for receiving items delivered using this service.

DHL Express
This is a tracked service provided by DHL Courier Services. Once your order has been dispatched, you'll receive an email giving details of your tracking number. You can expect to receive your items 1-3 business days after receiving your dispatch email depending on your location (all items shipped from the UK). You'll need to sign for the package on arrival.

For more details on our delivery services, please feel free to contact our Customer Services Team.

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